* In June 1997, McIntyre and Mustel, an independent research firm , conducted a consumer usage study in the Kelowna area (Based on 1996 BCTel directories)
~ Survey done by C V Marketing in 1998 on behalf of Info-Tel.
° In July 2002 Verafast, an independent research firm, conducted a consumer usage study with 385 randomly selected adults in the Kelowna area on behalf of Community Info-tel Directory